Your privacy, plainly.
hugxt is designed to provide support, not to collect unnecessary personal data. This policy explains what we collect, how we use it, and how we protect it.
Information we collect
We collect only the information necessary to operate the service:
- Phone number, required for message delivery
- Email address, for account and billing communication
- Payment information, processed securely through third-party providers
We do not collect sensitive personal health information.
How we use your information
Your information is used to:
- Deliver hugxt messages via SMS
- Manage subscriptions and billing
- Provide customer support
- Send important service-related communications
We do not use your data for advertising or sell it to third parties.
Third-party services
We use trusted third-party providers to operate hugxt, including:
- Stripe, for payment processing
- Twilio, for SMS message delivery
These providers are contractually obligated to protect your data and use it only for service delivery.
Data security
We use industry-standard security practices to protect your information from unauthorized access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.
Data retention
We retain your information only as long as necessary to:
- Provide the service
- Comply with legal and financial obligations
You may request deletion of your data by contacting us.
Your rights
You may:
- Request access to your data
- Request correction or deletion
- Opt out of communications
To exercise these rights, contact privacy@hugxt.com.
SMS communication
hugxt messages are delivered via SMS. Standard message and data rates may apply depending on your mobile carrier. By subscribing, you consent to receive recurring messages as part of the service.
Changes to this policy
We may update this Privacy Policy from time to time. If significant changes are made, we will notify users through appropriate channels.
Contact
Questions about your privacy? Reach us at privacy@hugxt.com.